Shipping policy
Shipping Policy
Last updated: December 23, 2025
Thanks for shopping with ALL FIRE (a division of Hits In the Bag, Inc.) (“ALL FIRE,” “we,” “us,” “our”). This Shipping Policy explains how orders are processed and shipped.
1) Fulfillment Partners / Made-to-Order Items
Our merchandise may be produced and shipped by third-party fulfillment partners (including print-on-demand and drop-shipping providers, such as PodPartner). Because of this:
- Many items are made to order and require processing/production time before shipping.
- If your order includes multiple items, they may be fulfilled by different partners and can arrive in separate packages at different times.
2) Processing / Production Time (Before Shipment)
Orders typically take 3–7 business days to process/produce before they ship. Processing times may be longer during high-volume periods (e.g., holidays, major launches) or due to supplier constraints.
3) Shipping Times (Transit)
After your order ships, estimated delivery times vary by destination and carrier:
- United States: typically 3–8 business days
- International: typically 7–21 business days
Delivery times are estimates and not guaranteed. Delays can occur due to carriers, weather, customs processing, or other events outside our control.
4) Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
5) Tracking
If tracking is available, we’ll email you a tracking link once your order ships. Please allow 24–72 hours for tracking updates to appear after you receive the shipping confirmation.
6) Address Accuracy / Undeliverable Packages
Please double-check your shipping address at checkout. If a package is returned to sender due to an incorrect or incomplete address, we may be able to reship it, but additional shipping fees may apply.
7) Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, import taxes, and fees. These charges are determined by your local customs authority and are the responsibility of the customer. We do not control or collect these fees.
8) Lost, Stolen, or Delayed Packages
Once an order is handed off to the carrier, shipping and delivery are managed by the carrier. If your tracking shows delivered but you can’t locate the package, please check with household members/neighbors and contact the carrier first. If you still need help, contact us at admin@allfirerecords.com and we’ll do our best to assist.
9) Damaged Items / Wrong Items
If your order arrives damaged or you received the wrong item, please contact us at admin@allfirerecords.com within 7 days of delivery and include:
- your order number, and
- clear photos of the item and packaging.
We’ll review and arrange a replacement or refund where appropriate per our Return & Refund Policy.
10) Contact
Questions about shipping can be sent to admin@allfirerecords.com.
ALL FIRE (a division of Hits In the Bag, Inc.)
Hits In the Bag, Inc.
6421 N. Florida Ave Suite D-1438
Tampa, FL 33604
United States
